Large enterprise

Corporate & large enterprise needs

Whether you're thinking about how to improve the resilience of your telecommunications infrastructure, or looking at future-proofing your networks, then ntl:Telewest Business have the solutions, skills and expertise to help. We don't rely on simply providing you with off-the-shelf communications' products. We know that business today demands a sophisticated and innovative approach that recognises the complexity of your operations. That's why we work hard on your behalf to tailor our products to provide bespoke solutions, which not only meet your requirements today, but support your future business direction as well.

We've helped our clients to cut CAPEX and OPEX by consolidating on one network to run all their applications, ensuring that their networks become more agile and better able to cope with future demands. Running voice, video and applications over a single system significantly reduces maintenance and operating costs. Our position as a supplier of solutions for both wide and local area networks makes us the ideal choice for converging networks. We can help with areas like security and business continuity too, as technologies like our National Ethernet and Customer Contact Solutions are ideal for ensuring that your business can stay up and running whatever happens.

Here's some of the specific areas where we've made a real difference to our customers:

• Our Metro Ethernet VPN and National Ethernet Solutions, offer all the functionality and performance you’d expect from a Local Area Network on a regional or national scale while IPVPN offers a cost effective, secure, scalable and fully managed service capable of carrying voice, video and data traffic.
• From desktop to desktop structured cabling solutions to wireless and unified communications, we've successfully delivered more than 600 major LAN projects as well as being one of the very few providers with Cisco Gold Partner status.
• We know what ‘mission-critical’ means: we provide a range of fully managed communications solutions to over 65,000 organisations across the UK, and support our customers with teams in more than 40 locations across the UK.
• Our IP Multimedia solution is a truly advanced IP-based voice, video and messaging platform that has opened up remote and collaborative working for our customers.
• Offering intelligent call routing, guaranteed call traffic in the event of a disaster and integration of disparate sites into a single virtual contact centre, our Customer Contact Management solution is a best of class platform for managing your customer communications.  

And to back that up, here are just some examples of the clients we're working with:

• easyJet - we helped easyJet to expand the number of calls they could handle
• eXcel - we designed and project-managed the installation of a complex communications network that provides secure data, voice and video services throughout the venue - helping exhibitors and visitors to connect and do business.
• ScotRail - we provided centrally monitored CCTV links to protect ScotRail's passengers and station property, as well as providing audio communications.

When you work with us, we assign each corporate customer a dedicated account team, which includes an account manager, service manager and business solutions manager. This team of dedicated professionals takes personal pride in learning as much about your business  as possible. They'll use their individual expertise to assess your business communications' requirements, enabling them to design the right solution to fit your needs. Central to the ntl:Telewest Business philosophy, is providing excellent customer service and achieving high levels of customer satisfaction, and it is this, we believe, that sets us apart. That's why the Communications Management Association voted us top for customer service in 2006.  We believe in bringing the personal touch to everything we do.

To find out more, please contact us.