Emergency services
Emergency service needs
ntl:Telewest Business understands the communication needs of the
emergency services, having worked with some high profile
organisations. For instance, in partnership with West Midlands
Police, our state-of-the-art network has allowed the transfer of
critical information between a number of key locations, at a much
greater speed and accuracy. We know that the sharing of information
and resources to maximise effectiveness is just one of the issues
relevant to the ambulance, fire and other emergency services.
For the criminal
justice system, 'the way ahead' urges greater cooperation, with
criminal justice agencies, such as the police and Crown Prosecution
Service. All of these agencies are encouraged to work together to
achieve a more coherent system. ntl:Telewest Business can provide
the communication know-how to help pave the way for future-proof,
flexible solutions which will benefit the emergency services,
police and the community.
Here's just a few of our milestones with our emergency sector
clients:
Read our case studies to learn more
about our work with the public sector.
With dedicated account teams with specialist
expertise for emergency services based across the country,
ntl:Telewest Business is the UK’s second largest fixed line
communications company with the UK's largest alternative
network. We've been awarded a place on a number of OGC
Agreements, including the specialist solutions framework for voice,
data, converged solutions and CCTV. We're a member of the Cisco
Public Sector Partner Programme too, so you can be sure that we
have the skills and expertise to find the right solution for
you.
Here's some examples of areas we're already helping our
Emergency Services clients:
- Our Metro Ethernet VPN and National Ethernet Solutions, offer all the
functionality and performance you’d expect from a Local Area
Network on a regional or national scale while IPVPN offers a cost effective, secure, scalable
and fully managed service capable of carrying voice, video and data
traffic.
- Offering intelligent call routing for
prioritising calls, guaranteed call traffic in the event of a
disaster and integration of disparate sites into a single virtual
contact centre, our Inbound Call
Management solution is a best of class platform for managing
your customer communications.
- In tandem with our IPVPN or Metro Ethernet
VPN solutions for dedicated flexible private fast networks,
IP CCTV enables the use of automatic
number plate recognition, pro-active face recognition and object
analysis to cut crime.
- From desktop to desktop structured cabling solutions to wireless and
unified communications, we've successfully delivered more than 600
major LAN projects as well as being one
of the very few providers with Cisco Gold Partner status.
Our solutions
We have over 15 years' experience of providing
solutions for the public and private sector using our
state-of-the-art network. Our dedicated public sector division
enables public sector organisations to deliver citizen centric
e-government services by:
- Providing access to the community through multiple channels of
communication
- Joining up government organisations and departments to
facilitate the effective flow of information
- Providing links with suppliers to maximise efficient
procurement methods.
- We boast individual, specialist teams, who focus specifically
on the emergency services. Complex solutions are designed by our
business solutions consultants, who are experts in the latest
technology. Together, we arrive swiftly at the service that is
relevant to you.
We can often help you with other challenges not mentioned
here - please contact
us as we'd be delighted to hear about them.