Why choose us

Big enough to matter, small enough to care

You might think that our national, fibre optic network would be a huge asset for UK business - and it is. No other company has a Next Generation Network like this for the robust, high bandwidth telecommunications that modern organisatons need. The integrated ntl:Telewest Business network has the largest Ethernet presence in the UK and is capable of carrying a variety of services and high bandwidth applications, such as multimedia packages, as well as voice and data traffic.

ntl:Telewest Business has a technically advanced national network today and is comfortably the largest provider of point of connect for data and Ethernet presence in the UK, making it the natural choice for businesses and public sector organisations.

We are a trusted and highly regarded supplier. We supply critical communications to more than 37% of public sector organisations in the UK, including 63% of health organisations.

We also work with over 60,000 small businesses. We're trusted to provide critical communications to high profile customers including British Airports Authority (BAA), easyJet, Sage and West Midlands Emergency Services. Here's some reasons why our customers choose us:

We have huge network reach 

• ntl:Telewest Business is the UK's second largest fixed line communications company with profitable revenues of £3.9bn.
• Over £13bn has been invested in our national next generation network. Spanning over 186,000km, this is the largest purpose-built IP network in the UK, with 60% more points of connect for data than BT.
• We know what 'mission-critical' means: our network is managed 24 hours a day, 365 days a year, delivering carrier-grade reliability while providing a range of fully managed communications solutions to over 65,000 organisations across the UK.
• Our National Ethernet product, for example, features over 300 nodes - it gives us keener pricing and freedom from over-reliance on third parties for last leg connectivity.

We have products and solutions to keep you on the cutting edge

• We provide a comprehensive portfolio of solutions, from Broadband and Internet Services to Ethernet, IPVPN and state-of-the-art IP Multimedia services.
• We're proud of a long track record of innovation, recognised by our being awarded the 2006 Frost & Sullivan Award for Product Innovation for our IP CCTV over Ethernet services and the Best Sumo Business Broadband award. We were also the first UK service provider to achieve compliance with the Metro Ethernet Forum’s service provider certification programme.
• We're a certified Cisco Gold partner, a certification that ensures that we have achieved and maintained the highest level of technical capability and support. We have achieved and maintained Gold Partner status for 6 years. We maintain over a hundred CCIE (Cisco's highest level of professional certification), CCDA and CCNA-certified engineers; and have successfully completed more than 600 major LAN projects.
• Most of our products offer easy, accessible bandwidth choices. Move up in comfortable, affordable bandwidth steps as organisational needs dictate - not by expensive tiers imposed by your provider. Better yet, in many cases we can upgrade you remotely, without even a site visit.

We have a great service reputation

• Like our parent company, Virgin Media, we believe in putting the customer at the heart of what we do. That's why we were voted best B2B service provider for customer service by the Communications Management Association in 2006.
• We've over 15 years' experience in delivering communication solutions, simple or complex, small scale or nationwide, for business and public sector organisations.
• ntl:Telewest Business is a trusted supplier to the public sector and as such we have been awarded a place on a number of government framework agreements, including the NHS PASA framework as well as the Broadband and Specialist Solutions Framework Agreements.
• Our sales and support teams are located in more than 40 locations across the UK.

Advanced network solutions, professionally implemented

• As well as all our experience of operating national networks and managing enterprise-scale network installation projects, we can partner with you for successful roll-outs of data, voice and converged solutions - as well as sector- and industry-specific solutions - to carry the most demanding applications.
• You may be considering a new, green-field deployment, a complex migration strategy, or something in between. Whatever your situation, our position as both a Wide Area and Local Area network service provider means that our network consulting expertise has both breadth and depth across such areas as IP multimedia, wireless networking and mobility. Like you, we’re used to thinking long term.
• Our accredited project managers will manage a team of trained data services engineers to deliver your network installation on budget and on schedule, to the highest standards and with the appropriate certifications. Working alongside in-house staff, we can ensure that new implementations go smoothly.

Competitive pricing

• We work with customers ranging from large corporates and small businesses through to government and public sector organisations, all of whom are looking to ensure their network installation delivers the highest performance and the greatest flexibility at the lowest cost.